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Cevi Med Help Center

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We’re here to help.

Use the links below to get answers to most customer service questions.

Customer Service Customer Service

Customer Service

Call or Text (833) 238-4633 to speak with our support team.

Available: Monday – Thursday 8am - 7pm and Friday 9am-2pm (EST)

Store Address Store Address

Store Address

1351 S Leavitt ave Orange City FL 32763

Operating Hours: Monday - Thursday 8am - 7pm and Friday 9am–2pm (EST)

Email Us Email Us

Email Us

sales@cevimed.com

Typical response time of two full business days.

FAQs

Product Questions

Shipping charges can be calculated upon checkout while taxes vary depending on the state. Keeping in mind these additional costs for the consumer we offer free shipping on sale items throughout the year.

If your business has a tax exemption, please send a copy of your tax-exempt form to admin@cevimed.com. Our account manager will verify the document and alter your account to include the tax exemption.

Unfortunately, Cevi Med does not accept any type of insurance at this time.

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Ordering Questions

If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.

If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.

If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.

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Delivery Questions

Currently, we ship nationwide in the Contiguous United States. Unfortunately, we are not able to ship overseas at this time.

Florida-based deliveries are local to our warehouse, and therefore we offer personal in-house delivery with our expert delivery team. We also offer reduced shipping rates as we can usually deliver your items faster, and at a reduced cost to you than those of standard carrier companies. Please call our customer support team for a local delivery quote at (883) 238-4633.

East coast states are also eligible for local in-house delivery at reduced rates. This is largely dependent on order volume and will be available in a case-by-case scenario.

Any item shipped through our partnered LTL carriers require a signature. These are usually for larger parcels containing beds or chairs. Small items delivered via USPS, UPS, or FedEx usually do not require a signature.

If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.

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Product Support